Scope & Definitions
This Privacy Policy applies to the websites and services offered by Zonter Light Studio to individuals in Canada. “Personal information” means information about an identifiable individual, as defined by PIPEDA.
Legal Basis (PIPEDA)
Under PIPEDA, we follow the 10 Fair Information Principles including accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance. We obtain meaningful consent where appropriate and rely on implied or express consent depending on context.
- We clearly identify purposes before or at the time of collection.
- You may withdraw consent subject to legal or contractual restrictions and reasonable notice.
- We limit collection to what is necessary for identified purposes.
What We Collect
We collect information you provide, information from your device, and information generated when you use our services.
- Account and contact details: name, email, phone, business details if provided.
- Usage and device data: pages viewed, interactions, IP address (truncated when feasible), browser, device type, language, and approximate location derived from IP.
- Transaction and support data: service selections, invoices, messages, and support tickets.
- Cookies and similar technologies: identifiers to remember preferences, measure performance, and improve our site.
Where possible, we minimize or de-identify information at the earliest opportunity.
How We Use Data
- Provide and maintain our services, including troubleshooting and support.
- Improve site performance, content relevance, and user experience.
- Communicate about updates, security alerts, and service-related notices.
- Measure and understand site traffic and campaign performance.
- Detect, prevent, or address fraud, abuse, or security incidents.
We do not sell personal information. Limited marketing may be performed with your consent and you can opt out at any time.
Your Choices & Rights
You have rights to access, correct, and request deletion of your personal information, subject to legal exceptions. You may withdraw consent at any time. To make a request, use the button at the top of this page.
- Access: receive a copy of personal information we hold.
- Correction: update incomplete or inaccurate information.
- Deletion: request deletion where retention is not required.
- Complaints: you may contact the Office of the Privacy Commissioner of Canada if unresolved.
Transfers & Service Providers
We may engage Canadian or international service providers for hosting, analytics, communications, and payments. Where data is processed outside Canada, it may be subject to foreign laws. We require appropriate safeguards and contractually limit use to specified purposes.
Security
We employ administrative, technical, and physical safeguards, including encryption in transit, access controls, least-privilege practices, network monitoring, and regular review of our controls.
Retention
We keep personal information only as long as necessary for identified purposes, to comply with legal obligations, or to resolve disputes. We use retention schedules and securely delete or anonymize data when it is no longer needed.
Children’s Privacy
Our services are not directed to children under the age of 13. If we learn that we processed such data without appropriate consent, we will delete it.
Policy Updates
We may update this policy to reflect changes to our practices or legal requirements. Material changes will be highlighted here. Continued use of our services after changes indicates acceptance.
Contact
Privacy Officer — Zonter Light Studio
- Email: privacy@zonter.pro
- Phone: +1 (825) 374-9062
- Address: 1280 Burrard St, Vancouver, BC V6Z 2B7, Canada
The 10 Fair Information Principles (PIPEDA)
1) Accountability
We are responsible for personal information under our control and designate a Privacy Officer to ensure compliance.
2) Identifying Purposes
We identify the purposes for data collection at or before collection.
3) Consent
We obtain meaningful consent for collection, use, and disclosure, except where inappropriate.
4) Limiting Collection
We limit collection to what is necessary for identified purposes, by fair and lawful means.
5) Limiting Use, Disclosure, and Retention
We do not use or disclose personal information for new purposes without consent and retain it only as long as necessary.
6) Accuracy
We keep personal information as accurate, complete, and up-to-date as necessary.
7) Safeguards
We protect information with appropriate security relative to sensitivity.
8) Openness
We make our privacy policies and practices easily available.
9) Individual Access
Upon request, we inform individuals of the existence, use, and disclosure of their information and provide access.
10) Challenging Compliance
You may challenge our compliance with these principles through our Privacy Officer.
